All PCArchiver licenses include one year of unlimited Support, including: help by Email, fax and phone, software upgrades, and online remote training. Entirely new versions (not upgrades) may be purchased at discount (see below). IMPORTANT NOTE: Versions PCArchiver12 and Scan12 run on 32-bit and 64-bit Windows computers. Versions PCArchiver10, Scan9 and Scan10 run only on 32-bit Windows computers. No PCArchiver programs run on Macs, but do run on Macs using a PC-Windows operating system under dual OS software, such as Parallels.Most recent software versions: PCArchiver12andSCan12 "SITE" license vs "SEATS" license: See graybox above for definitions.
Buy PCArchiver Support Contracts for after the first year: All PCArchiver licenses include one year of unlimited Support, most Software Upgrades, and online Remote Training. We will get you started, provide training tools and personal coaching, and answer any questions you have along the way. After the first year, a nominal fee gets you additional years of unlimited E-mail, Fax, Phone, and Remote On-line Support and most Software Upgrades. While you can renew at any time, we suggest you keep your Support contract current so we can help you quickly if you should ever need us. Note: If you have not maintained continuous Support, your new Support contract expires on either 6/30 or 12/31. Since the computer setup and staffing differs from office to office within the same practice, a separate Support contract is required for each office that needs help. Purchase of the PCA12 Upgrade does not include a free year of Support. The free year only follows the initial full purchase for new users.
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